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We’re committed to excellent customer service that’s quick and efficient

Do you need to get in touch with us? We’d love to hear from you and we’re here to help you with any queries or issues you may have.

Click on “Create a Ticket” to start a conversation. To save yourself time, we have some FAQs below that we’ve designed to help answer the most common questions we receive.

Quick FAQs

We’re an online retailer. We stock products from a variety of manufacturers all over the world. Our partnerships with our suppliers means that we can ship products directly to you from whichever one of our warehouses is closest to you, and because there is no “middle man”, we’re able to offer you awesome prices and discounts as a major benefit and result of this. So wherever you are, don’t worry – we’ve got you!

Awesome and unique products are worth waiting for, wouldn’t you agree? Shipping will take anywhere between 13 and 20 business days. It takes a bit longer because we ship directly from the manufacturer, ensuring you get the cost savings you deserve. So sit back and relax, we’ve got you!

Shipping costs vary by country, but we only charge a small amount – please check the cart/checkout page when ordering to see how much shipping will be for you. We also offer free shipping if your order is over a certain amount. The threshold for this amount is displayed at the top of the page and on the checkout page.

Please note that all items are shipped individually. That means that even if you purchase more than 1 item in a single order, each item will still arrive separately. Why? Because we operate on large order volumes and this is the most efficient way for our staff to process orders. No stress though – all of your items will reach you safely and this is also how we’re able to offer you such great prices. Everybody wins!

Click here for our returns/refund policy.
Need after-sales support?

Use our Support Portal to submit a ticket so that we can assist you. The Support Portal also provides important information about how we operate so that you’ll know what to expect. Please click on “Create a Ticket” below to visit the Support Portal for more information and to get in touch with us.​

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